RETURNS/EXCHANGE

For Domestic Orders:

EXCHANGES POLICY:

• Size exchanges are allowed within 2 days of receiving the order, provided it is unused and in good condition.
• Size exchanges incur a minimal reverse logistic fee of ₹250 per order, covering just 50% of our expenses.
• Exchange orders are dispatched upon receipt and verification of the reverse shipment.
• The return or exchange process will be applicable only once for the original order.
  
• Please write us mail adinathjweller@gmail.com ( team will reply you with the process in 3 hours of reciving mail)
• PLEASE NOTE: Skin Care Tools, pre-curated hampers, Personalized Jewelleries, edibles, candles, books, masks, etc., cannot be exchanged or returned.

RETURNS POLICY:

At TKS FASHIONS, we are committed to delivering high-quality jewellery that meets our quality standards.

No Returns

Due to the hygienic nature and delicate craftsmanship of imitation jewellery, we do not accept returns on any products once they have been delivered.

This policy helps us ensure that every customer receives a brand-new, unused product.

Exceptions

We will only consider requests in the following cases:

• You receive a damaged product.
• You receive the wrong item.
• The product has a manufacturing defect covered under our warranty policy.

In such cases, please contact our customer support within 48 hours of delivery with:

• Your order number
• Clear photos and an uncut clear unboxing video of the package and product

After verification, we will provide an appropriate resolution, which may include a replacement or repair, depending on the situation.

By placing an order on our website, you acknowledge and agree to this Return Policy.

• Partially Paid Orders Are Non-Refundable.

CANCELLATION POLICY:

At TKS FASHIONS, every order is processed immediately to ensure fast dispatch.

Order Cancellation

Once an order has been placed, it cannot be cancelled, modified, or refunded.

Please review your shipping address, contact details, product selection, size (if applicable), and quantity carefully before completing your purchase.

If you have any questions about a product before ordering, our customer support team will be happy to assist you.

By placing an order on our website, you acknowledge and accept this Cancellation Policy.

• Note: Please be advised that any partially paid orders that are rejected by the customer are non-refundable.

DEFECTIVE/WRONG/MISSING PRODUCT:

• Defective products are accepted within 1 days of receiving the order.
• In the case of defective, wrong, or missing products, a gift card or replacement shipment is provided, not a refund.
• An unboxing video is mandatory for claims regarding missing/defect/wrong products; queries without unboxing video will not be considered.
• Please get in touch with us, if you experience any defect issues.
• Please write us mail adinathjweller@gmail.com ( team will reply you with the process in 3 hours of reciving mail)