Every TKS Fashionss jewellery piece comes with a 6-month replacement warranty against color fading or polish concerns.

 What’s Included:

• Color or polish fading

✘ Not Covered:

• Physical damage (scratches, dents, bends, or mishandling)

 How to Claim:

Simply email us (adinathjweller@gmail.com) your order number, purchase date, and a brief description of the issue.

Important Notes:

• If the same design is unavailable, you may choose another piece of equal value from our collection.
• A nominal shipping fee may apply which will be completely refundable at the time of delivery during the replacement process.
• Warranty is valid only for the original purchaser.
• All warranty terms are created to ensure fairness and are governed under Mumbai jurisdiction.

Please store Jewels in a Cool and Dry place, sealed in the Zip lock. Keep away from any harsh chemicals and fragrances to maintain it's luster.

Orders are processed and shipped within 48 hours, and delivered within 3-7 Business Days depending on the City and State.

For Domestic Orders:

EXCHANGES POLICY:

• Size exchanges are allowed within 1 days of receiving the order, provided it is unused and in good condition.
• Size exchanges incur a minimal reverse logistic fee of ₹199 per order, covering just 50% of our expenses.
• Exchange orders are dispatched upon receipt and verification of the reverse shipment.
• The return or exchange process will be applicable only once for the original order.
  PLEASE NOTE: Skin Care Tools, pre-curated hampers, Personalized Jewelleries, edibles, candles, books, masks, etc., cannot be exchanged or returned.

Partially Paid Orders Are Non-Refundable.

CANCELLATION POLICY:

• Cancellation Policy for Pre-Paid Orders:
  Pre-paid orders cannot be cancelled after dispatch. If the order is cancelled after being dispatched, a cancellation fee of ₹100 will be charged.
• Note: Please be advised that any partially paid orders that are rejected by the customer are non-refundable.

DEFECTIVE/WRONG/MISSING PRODUCT:

• Defective products are accepted within 1 days of receiving the order.
• In the case of defective, wrong, or missing products, a gift card or replacement shipment is provided, not a refund.
• An unboxing video is mandatory for claims regarding missing/defect/wrong products; queries without unboxing video will not be considered.
• Please get in touch with us, if you experience any defect issues.

Process for Claims

To file a claim, please email us at adinathjweller@gmail.com or whatsapp us at +919828155004. Ensure that all claims are submitted within 24 hours of receiving the product. Claims made after this period will not be entertained.

We appreciate your understanding and cooperation. For any queries, feel free to reach out to us.